Privacy Policy
Privacy Policy Page for Innovheat
Your information will be kept safe by Innovheat. You can check with the Information Commissioner's Office (ICO) to see how we carefully handle data. We have followed the General Data Protection Regulation (GDPR) to the letter since it became law in May 2018. We think that being careful with data is important for building trust with both our workers and our customers. We want to improve our image while saving time and money by making sure that personal information is correct and safe. We are the "Data Controller," and it is our duty to make sure that all personal information is gathered and used in a safe and legal way.
Legal Reasons to Use Your Information
Why do we need a good reason to use your personal information? It has to be so we can provide our services. There are six legal reasons to handle data, and these are the ones we mostly use:
Contract: We use your information to carry out our end of the deal, like giving you quotes, setting up financing, or giving you guarantees. This has to be done in order to keep the deal.
Legal Obligation: There are times when the law says we have to process data, like when it comes to health and safety rules.
Valid Reasons: As a business, we may need to use your information to do things like make financial plans or ask customers.
Permission: We will ask for your permission to give you information about our other products or services if you want it.
We don’t work with types of sensitive info.
Collecting Information: Your Consent
We will only get your personal information if you tell us to. We think you understand how we use your information because you gave us your information after reading and agreeing to our Privacy Notice. Please let us know if you change your mind and no longer want us to use your information in a certain way.
The Information We Gather
- Information you give us when you buy something from us.
- Things that come from forms you fill out.
- Get in touch with our Customer Service or Sales teams.
- Details when applying for jobs.
- Information used to set up alerts.
- Getting involved on social media.
- Patterns of browsing and actions linked to job applications.
We will only ask for the details we need to give you better services. We won’t ask for info that isn’t needed.
What is the point of gathering your details?
We may get personal information from you when we talk to you, like your name, date of birth, contact information, payment information, and other information that is useful to us. These are some of the most important reasons we use this information:
- Finding out who you are when we talk to you or provide services to you.
- Making sure you can use our services and goods.
- Following the rules and standards set by the law.
- Getting in touch with you about service plans and news.
- Giving you goods and services that meet your wants.
- Stopping fraud and other illegal actions.
- using reputable third-party companies to check your credit.
- Using market studies to make our services better.
You can choose to receive information about new goods, services, and special deals.
We also keep formal papers that have to do with the services we provide, like guarantee information, warranties, and maintenance agreements. We may also gather information for reasons of health and safety, product recalls, or changes that need to be made. This includes any licenses needed in the field, records of advice, and any other paperwork that is needed.
When you buy or sell assets, for example, your personal information may be shared with people who might be interested in buying the assets or given to new owners. When we sell most of our business or assets, your information will be one of the things that goes with it. This makes sure that services keep running smoothly.
We may also share your information if we have to by law or to protect our customers’, workers’, or other people’s rights and safety. For instance, we might give the right authorities the information they need if the law says so or if it’s necessary to uphold our agreements.
We always take great care with your personal information, making sure it’s only used for legal business reasons and stays safe from people who shouldn’t have access to it.
With whom do we share the information you give us?
When you apply for a loan through us, a finance lender, a finance credit broker, credit reference agencies (who may check the information with other public or private databases they have access to), or fraud prevention agencies are all third parties. One of our Principals is the Financial Conduct Authority.
We or they may get this information from your interactions with us or them when you ask for a loan or another type of consumer finance product. It may also be gathered from how the loan is managed and administered. Personal information about you may be sent to or processed by third-party service providers working for us, our agents, and law enforcement authorities for the reasons mentioned above.
Consent
When you give us permission, Innovheat will only share your personal information with the brand or group that you have given us permission to. These groups can only use your information for the reasons you agreed to. Even after giving your permission, you can still decide if you want to hear from us or other marketing in the future.
We share your information with Registered Traders so that we can provide our services. This lets you get quotes for their goods and services. Innvheat works with reputable sellers to make sure you get the best choices.
Also, we might give your information to Marketplace Providers so they can put you in touch with the right approved traders, like professionals in your area. These service providers help you get in touch with sellers through their own trade websites. Once we join your personal data with other data, we will still treat it as personal information and follow these rules to protect it as long as it is combined.
Permitted Disclosures
In line with the Companies Act 2006, you agree that we can share your personal information with any part of our group, such as our parent company, subsidiaries, and other companies in our group.
In the following situations, we may also give your personal information to other people:
By submitting our form, you agree that an independent consultant may call you. This consultant will confirm the accuracy of your information and give you a full market quote after asking you some more questions about your situation.
Our partner will get in touch with you by phone, email, or text to talk about your question.
We may give the person who wants to buy or sell a business or assets information about you if we do so.
Personal information about our customers may be one of the things that is sold if someone else gets our website or most of its assets.
We may also give out your personal information to follow the law or meet government requests, to make sure you follow our Terms of Service, or to protect the safety and rights of our website, our customers, or third parties. Sharing information to stop scams and lower credit risk is part of this.
Access to Information
The General Data Protection Regulation (GDPR) says that you have the right to see the personal data we have about you. Also, you can ask that any wrong information be fixed. Most of the time, these requests are free, but if the request is seen as ridiculous, there may be a fee.
To get a copy of your personal information, write to us at the address given and ask for it.
Moving Information Around the World
We will not send your personal information outside of the European Union (EU) unless you give us clear permission to do so.
Change of Plan
We may change this Privacy Notice from time to time to reflect changes in our services or to address customer comments. Any changes will be shown on this page so you can check them out.
Notification of Breach
We have systems in place to find, report, and fix any breaches of personal data as soon as they happen.
Handling Data Protection Complaints
We are very careful with your data and follow all GDPR rules to the letter. You can talk to our Director, Scott Evans, who is in charge of compliance, if you are worried or have questions about how we handle your personal information. Please let us know in writing if any of your personal information is wrong, and we will work to fix it.
You can take your report to the Director if the problem isn’t fixed within 28 days. If you’re still not happy, you can take the next steps.
Safety
We care a lot about keeping your personal information safe and work hard to do so. We have put in place strong security steps to stop people from accessing or sharing without permission. These include physical barriers, digital systems, and ways of managing that are meant to keep your info safe. We take care of your information and keep it safe from possible risks whether it is saved online or offline. We care a lot about your privacy.
How We Make Cookies Work
There is a small file called a cookie that asks to be saved on your computer. Once you agree to it, it helps websites track how many people visit them or lets you know when you visit a certain site. Websites can remember your choices and reply to you as a unique person thanks to cookies.
Cookies let us know which pages are being looked at, which helps us figure out how many people visit our site and make changes to make it better for you. The data is only used for processing and is then thrown away. Cookies help us make the site better for you by showing us what you like. They only let us see the information you choose to share about yourself and your computer.
You can choose whether to accept cookies or not. Most computers accept cookies by default, but you can change your settings to make them not work if you’d rather. Remember that if you reject cookies, you might not be able to fully use the website.
Website links to other sites
There may be links on our site to other sites that you might find interesting. When you click on these links, you will leave our site, and we have no control over what happens on those other sites. In other words, we’re not in charge of how they keep your information safe. It’s important to check the privacy policies of the websites you visit becaus they might be different from ours.
